Featured News

From the desk of Allen Gregoire, Director of Underwriting, Individual Health – Mutual of Omaha.

Throughout the pandemic, Mutual of Omaha has been evaluating our underwriting and new business practices in efforts to support business continuity, deliver a high level of service and maintain our financial strength.

As a result, your LTC Underwriting team is temporarily completing virtual assessments for applicants age 65 and over with favorable medical records. Virtual assessment qualification parameters will be based on underwriter discretion.

Minimum requirements for consideration:

• Applicants age 65 and over with favorable medical records.*
• Applicants with any blood pressure, build and mobility concerns will not qualify for a virtual assessment.

What is required to successfully complete a virtual assessment?

• Applicants must provide a valid email address on the application. An invitation for the virtual assessment will be emailed to this address.
• Applicants must be able and willing to access Zoom on mobile and/or desktop devices. Live video sharing will be required.
• Applicants must perform the virtual assessment from their permanent address.

*Reminder: Underwriting will initiate scheduling the virtual or in-person face-to-face assessments for LTC applicants age 65 and over after medical records have been received, reviewed and deemed favorable for insurability. This process continues to ensure we are only requesting assessments on individuals who are indeed insurable, subject to the completed assessment.

If you have any questions regarding assessment qualifications or application processing, please contact me directly.

Allen Gregoire
Director of Underwriting, Individual Health – Mutual of Omaha
(402) 351-2391
allen.gregoire@mutualofomaha.com

A note from the desk of Tess Grace, Senior Vice President – Brokerage Sales, with Mutual of Omaha.

We Believe in Long-Term Care Insurance

We sold our first long-term care insurance policy in 1987, and since then, Mutual of Omaha has paid over $1.1 billion in benefits to our policyholders. We are committed to providing solutions that will meet the long-term care needs of your clients and prospects, and to offering you the tools and resources that make it easy to do business with us.

Mutual of Omaha continues to invest resources into growing and refining our LTCi business and is proud to offer you the following:

• Product Solutions — When it comes to long-term care insurance, there isn’t a one-size-fits-all solution. Every client is different. Every solution is unique. We are continuously evaluating existing products for longevity and looking for ways to expand our offerings.
• Process Improvement — We seek to identify new solutions, new processes and value-added benefits to help you meet your clients’ unique needs.
• Devoted Underwriting and New Business Teams — Our dedicated underwriting and new business teams are ready to help you and your agents through the underwriting process, including training webinars and answering your pre-screen emails within four hours of receipt during business hours.
• Marketing Content — We are laser-focused on creating content that helps you promote our LTCi products to clients, as well as developing new sales ideas and training tools to educate agents.
• Claims Support — Our claims department continues to add seasoned leadership, claim specialists and care coordinators to provide your customers a seamless and satisfactory customer service experience when they need it most.

A History of Strength, Security and Stability

We know you have choices when it comes to placing your trust in an insurance carrier, and in these complicated times, it’s more important than ever to consider the financial strength and stability of the company you choose to do business with. Through two World Wars, the Great Depression and the many economic challenges since, Mutual of Omaha has kept its promise to be here to pay our customers’ claims.

As a leading long-term care insurance carrier, Mutual of Omaha has a responsibility to ensure our pricing strategies and product offerings are effective. We will continue making the responsible business decisions to be here for our policyholders when they need us most.

Thank you for your continued trust in Mutual of Omaha. We believe in long-term care insurance and look forward to providing you LTC solutions for years to come.

Have a safe and happy holiday season.

Transition Guidelines
Nationwide CareMatters® II
Pricing Change for New Business Effective January 11, 2021

Nationwide is committed to carefully managing their life product portfolio to remain a strong, stable carrier you can rely on. To keep this commitment – and in response to the sustained low interest rate environment and regulatory updates – Nationwide will implement pricing updates to Nationwide CareMatters® II. This is a change to premiums and Guaranteed Cash Value tables only.

There are no changes to the product structure, contract language, forms, or types of benefits provided. There is no change to in-force policies because of this update.

Product Changes

Nationwide took a surgical approach in determining premium changes to ensure Nationwide remains competitive in our target market. Within their target market, ages 40 to 65, they chose to remain very competitive on multi-pay premium policies, specifically those with 3% compound inflation protection.

Effective January 11, 2021, for new business within our target market, you can expect the following premium increases, on average:

	3% Compound Inflation	No Inflation
Single Pays	8%	11%
Multi Pays	11%	16%

Premium changes outside of the target market will vary based on the characteristics of your case.

Nationwide also increased the Guaranteed Cash Value tables as a part of this product update. For new business, you can expect the following increases to Guaranteed Cash Value tables, on average:

Policy Year 20	Policy Year 25	Policy Year 30
8%	6%	4%

Increases will also vary by age and underwriting class.

While current interest rates and economic conditions necessitate these changes, Nationwide is committed to offering competitive long-term care solutions for you and your clients.

VIEW FULL TRANSITION GUIDELINES