Effective as of Monday, March 11, 2019, Genworth has temporarily suspended sales of individual long term care insurance and the Income Assurance annuity through the BGA channel in all states. They will continue to sell these products through other channels.
Effective as of Monday, March 11, 2019, the Genworth companies will no longer accept new applications from the BGA channel for our individual long term care insurance or annuity products, including:
- Privileged Choice® Flex
- Privileged Choice® Flex 2
- Privileged Choice® Flex 3
- Privileged Choice® Flex 3 – Element
- Income Assurance Immediate Need Annuity
This change does not affect the following:
- Renewal commissions for in-force business
- Pending business or related compensation
- In-force policyholder servicing
- In-force policy contractual provisions and benefits such as conversion rights
Existing customers and their benefits will not be impacted by this change, and Genworth’s commitment to them remains as strong as ever.
Transition Rules for New Applications and Pending Business Through the BGA Channel
Electronic Tools
03/08/2019 – Last day to submit an eApplication (eSuite of New Business tools)
Quote it!
03/08/2019 – Last day to quote individual long term care and Income Assurance annuity products
Applications
03/08/2019 – Last valid Application Signed Date
03/11/2019 – Last valid Home Office Receipt Date for applications, must be received by 8:00pm ET
Faxed applications must be sent to either: 434 948.5566 or 800 456.8329. Applications may be emailed to EMM-GNWLTCApps@genworth.com.
Note: Applications faxed or emailed to any fax number or email address other than those listed above may not make the 8:00pm ET cutoff.
Pending Business
04/12/2019 – Last day to receive pending new business requirements
05/31/2019 – Last day to place pending new business in-force
05/31/2019 – Pending applications closed that have not been issued in-force
If you have application questions during the transition period, please contact your Genworth New Business Team representative.