“The entire long term care/chronic illness industry must face the reality of our unsuccessful attempt to soften the economic and emotional blow of an extended need for care and to finally accept that many of our overly optimistic rationalizations about future outcomes may have been structurally flawed at inception.
We must publicly and politically recognize the inevitable and potentially expensive nature of the risk for most Americans. The truth is we can now measure our failure. We currently have about 8 million brilliant consumers who bought policies, will keep their policies, and will maintain the freedom of choice and dignity of control of their own claims. Unfortunately the most recent numbers I’ve seen suggest that over the last 20 years we have left over 50 million behind. Those who could have and should have done something. Blame for the failure is irrelevant. Mistakes in pricing assumptions are hopefully, for the most part, just history. We now live in a world of closed blocks of premium continuing to fester from the weight of our own false assumptions. We have certainly learned that more of the same is hubris on steroids.
Frankly what is required is a little humility. Most claims are financially manageable and some extra “supplemental” insurance assistance can…”
Click here to read more, originally published in the February 2018 edition of Broker World Magazine.